Communicating Effectively with Patients

- July 4, 2008

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Presentation

"Communicating Effectively with Patients"

Dr. Irene Hramiak (biography)
English - 2003-10-17 - 32 minutes

(36 slides)

(1 question)

Summary :
Diabetes is a chronic disease which requires self management. Our role in the diabetes clinic and diabetes education centers is to “educate” or share knowledge with our patients. So why are we tired and frustrated? Why do patients not achieve the goals for glycemic control? This discussion today will teach some strategies that are used in the business and sports worlds. We want to show you how to be an effective COACH. The three key steps are using the following tools:

1.Expectations
2.Accountability
3.Feedback

You can make a difference at each patient encounter.

Learning objectives :
The participant will learn about specific challenges encountered in the communication between the physician and the diabetic patient, and how to overcome them in order to improve management of the disease.

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